SMS messaging and privacy policy
Last updated: September 20, 2026
1. Our text messaging program
SavvyAdmin AI Inc. operates an appointment management platform used by small Canadian businesses: hair and beauty salons, pet grooming salons, spas, and service businesses.
When you book an appointment with a business that uses our platform, you may choose to receive text message reminders about that specific appointment.
We do not send any promotional or marketing text messages. Our messages exist only to confirm, remind, or update you about an appointment you booked yourself.
2. How you give consent
Consent is collected at the time of booking, in one of the following ways:
- by checking the consent box yourself on the business's online booking form;
- by confirming verbally when booking by phone or in person, which the business records in your file;
- by replying START to a confirmation request.
The consent box is never pre-checked. Consent to text reminders is never a condition of receiving an appointment or a service.
The exact wording shown at the time of booking is:
3. Message types and frequency
- confirmation when the appointment is booked;
- a reminder before the appointment;
- notice of a change or cancellation;
- an offer for a freed-up slot, if you joined a waitlist.
Frequency: up to 3 messages per appointment. We do not send recurring messages when you have no active appointment.
4. How to opt out
Reply STOP to any of our messages. Opt-out is immediate and automatic. You will receive one confirmation message, and nothing after that.
These keywords also work: CANCEL · UNSUBSCRIBE · QUIT · END
You may also email support@savvyadminai.com or ask the business directly to remove you.
5. How to get help
Reply HELP to any of our messages, or email support@savvyadminai.com.
Rates: message and data rates may apply depending on your mobile plan. SavvyAdmin AI Inc. does not charge you for these messages. Mobile carriers are not liable for delayed or undelivered messages.
6. Privacy
What we collect
Through the systems we operate for our client businesses:
- your name;
- your mobile phone number;
- your email address, if you provide one;
- the date, time, and type of your appointment;
- the message history related to that appointment and your replies.
Directly on this website, when you book a call with us or write to us:
- your name, email address and phone number;
- the date and time of the call you booked;
- anything you choose to write in the booking form or in an email.
What it is used for
Only to manage your appointments with the business you chose: confirming, reminding, and notifying you of changes. For bookings made on this website, only to prepare for and hold the call you requested.
What we do not do
We do not sell, rent, or share your personal information for marketing or advertising purposes with anyone. No data collected through SMS consent is shared with any third party for promotional purposes.
Who information is shared with
- the business you booked with, which is responsible for its own client records;
- our technical providers, solely to deliver the service: Twilio Inc. for text message transmission, Supabase for data hosting, Resend / Amazon SES for email delivery, Netlify for website hosting, Cal.com for scheduling calls with us, and Anthropic for receipt and document processing. These providers act on our instructions and cannot use your data for their own purposes;
- authorities, where required by law.
Transfers outside Quebec
Retention
Appointment data is kept for as long as you remain a client of the business concerned, then deleted or anonymized. Text message content is retained for a maximum of 90 days for troubleshooting. Information collected when you book a call with us is kept for as long as the commercial relationship or discussion remains active, then deleted.
Your rights
Under Quebec's Act respecting the protection of personal information in the private sector and Canada's federal PIPEDA, you may request access to your information, its correction or deletion, and withdraw your consent at any time. Send your request to support@savvyadminai.com. We respond within 30 days.
7. Privacy Officer
Julie Clément
President and Officer responsible for the protection of personal information
SavvyAdmin AI Inc.
Phone: 873 662-0642
Email: support@savvyadminai.com
Direct any request for access, correction, or deletion of your personal information to this person, as well as any complaint about how it is handled. If you are not satisfied with our response, you may file a complaint with the Commission d'accès à l'information du Québec.
8. Changes to this policy
This policy may be modified. The date at the top of this page indicates the most recent version.
Hawkesbury, Ontario K6A 2R2, Canada
support@savvyadminai.com · Terms of service
SMS messaging and privacy policy
Last updated: September 20, 2026
1. Our text messaging program
SavvyAdmin AI Inc. operates an appointment management platform used by small Canadian businesses: hair and beauty salons, pet grooming salons, spas, and service businesses.
When you book an appointment with a business that uses our platform, you may choose to receive text message reminders about that specific appointment.
We do not send any promotional or marketing text messages. Our messages exist only to confirm, remind, or update you about an appointment you booked yourself.
2. How you give consent
Consent is collected at the time of booking, in one of the following ways:
- by checking the consent box yourself on the business's online booking form;
- by confirming verbally when booking by phone or in person, which the business records in your file;
- by replying START to a confirmation request.
The consent box is never pre-checked. Consent to text reminders is never a condition of receiving an appointment or a service.
The exact wording shown at the time of booking is:
3. Message types and frequency
- confirmation when the appointment is booked;
- a reminder before the appointment;
- notice of a change or cancellation;
- an offer for a freed-up slot, if you joined a waitlist.
Frequency: up to 3 messages per appointment. We do not send recurring messages when you have no active appointment.
4. How to opt out
Reply STOP to any of our messages. Opt-out is immediate and automatic. You will receive one confirmation message, and nothing after that.
These keywords also work: CANCEL · UNSUBSCRIBE · QUIT · END
You may also email support@savvyadminai.com or ask the business directly to remove you.
5. How to get help
Reply HELP to any of our messages, or email support@savvyadminai.com.
Rates: message and data rates may apply depending on your mobile plan. SavvyAdmin AI Inc. does not charge you for these messages. Mobile carriers are not liable for delayed or undelivered messages.
6. Privacy
What we collect
Through the systems we operate for our client businesses:
- your name;
- your mobile phone number;
- your email address, if you provide one;
- the date, time, and type of your appointment;
- the message history related to that appointment and your replies.
Directly on this website, when you book a call with us or write to us:
- your name, email address and phone number;
- the date and time of the call you booked;
- anything you choose to write in the booking form or in an email.
What it is used for
Only to manage your appointments with the business you chose: confirming, reminding, and notifying you of changes. For bookings made on this website, only to prepare for and hold the call you requested.
What we do not do
We do not sell, rent, or share your personal information for marketing or advertising purposes with anyone. No data collected through SMS consent is shared with any third party for promotional purposes.
Who information is shared with
- the business you booked with, which is responsible for its own client records;
- our technical providers, solely to deliver the service: Twilio Inc. for text message transmission, Supabase for data hosting, Resend / Amazon SES for email delivery, Netlify for website hosting, Cal.com for scheduling calls with us, and Anthropic for receipt and document processing. These providers act on our instructions and cannot use your data for their own purposes;
- authorities, where required by law.
Transfers outside Quebec
Retention
Appointment data is kept for as long as you remain a client of the business concerned, then deleted or anonymized. Text message content is retained for a maximum of 90 days for troubleshooting. Information collected when you book a call with us is kept for as long as the commercial relationship or discussion remains active, then deleted.
Your rights
Under Quebec's Act respecting the protection of personal information in the private sector and Canada's federal PIPEDA, you may request access to your information, its correction or deletion, and withdraw your consent at any time. Send your request to support@savvyadminai.com. We respond within 30 days.
7. Privacy Officer
Julie Clément
President and Officer responsible for the protection of personal information
SavvyAdmin AI Inc.
Phone: 873 662-0642
Email: support@savvyadminai.com
Direct any request for access, correction, or deletion of your personal information to this person, as well as any complaint about how it is handled. If you are not satisfied with our response, you may file a complaint with the Commission d'accès à l'information du Québec.
8. Changes to this policy
This policy may be modified. The date at the top of this page indicates the most recent version.
Hawkesbury, Ontario K6A 2R2, Canada
support@savvyadminai.com · Terms of service